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Description:
This course introduces the basic features and tools of Microsoft Outlook, including the following: working with e-mail, managing e-mail messages, customizing and organizing messages, managing your calendar, scheduling and managing meetings, managing contact information, and using tasks and notes to enhance time and information management.

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Chapter One: The Fundamentals
- What´s New in Outlook?
- Starting Outlook
- Understanding the Outlook Screen
- Using the Navigation Panel
- Using Menus
- Using Toolbars
- Filling Out Dialog Boxes
- Keystroke and Right Mouse Button Shortcuts
- Composing and Sending E-mail
- Receiving E-mail
- Cutting, Copying, and Pasting Text
- Creating an Appointment
- Viewing the Calendar
- Editing and Rescheduling Appointments
- Using the Contact List
- Viewing, Editing, and Deleting Contacts
- Using the Task List
- Using Notes
- Working with Outlook Today
- Getting Help
- Changing the Office Assistant and Using the “What´s This” Button
- Printing an Item
- Exiting Microsoft Outlook
- Chapter One Review
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Chapter Two: Using E-mail
- Composing and Sending E-mail
- Specifying Message Options
- Receiving and Sorting Messages
- Replying to a Message
- Forwarding a Message
- Checking Your Spelling
- Inserting a Hyperlink
- Attaching a File to a Message
- Opening an Attachment
- Finding Messages
- Deleting Messages
- Exploring the Folder List
- Using Outlook Web Access
- Chapter Two Review
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Chapter Three: Using the Address Book
- Introduction to the Address Book
- Adding New Entries
- Searching the Address Book and Editing Entries
- Creating a Distribution List
- Deleting Contacts and Distribution Lists
- Chapter Three Review
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Chapter Four: Using the Contacts List
- Adding a Contact
- Editing and Deleting Contacts
- Adding an E-mail Sender to the Contacts List
- Mapping a Contact's Address on the Internet
- Changing Views
- Using the Actions Menu
- Printing the Contact List
- Chapter Four Review
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Chapter Five: Using the Calendar
- Scheduling an Appointment
- Viewing the Calendar
- Editing and Rescheduling Appointments
- Scheduling an Event
- Setting Reminders
- Copying Appointments
- Configuring Calendar Options
- Working with Recurring Appointments
- Printing the Calendar
- Color-Coding Appointments
- Changing Calendar Views
- Assigning Appointments and Events
- Viewing the TaskPad
- Viewing Calendars Side by Side
- Chapter Five Review
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Chapter Six: Using the Task List
- Using the Task List
- Creating a Recurring and Regenerating Tasks
- Changing Task Views
- Chapter Six Review
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Chapter Seven: Using the Journal
- Recording in the Journal Automatically
- Viewing the Journal
- Manually Creating a Journal Entry
- Opening, Modifying, and Deleting a Journal Entry
- Creating a Journal Entry by Dragging and Dropping
- Attaching a File to a Journal Entry
- Relating a Contact to a Journal Entry
- Changing Journal Views
- Chapter Seven Review
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Chapter Eight: Advanced E-mail Features
- Saving Unfinished Messages (Drafts)
- Recalling a Message
- Using the Out of Office Assistant
- Using Stationary
- Creating a Signature
- Inserting a Signature
- Dealing with Junk E-mail
- Adding Names to the Blocked and Safe Senders List
- Formatting Fonts
- Changing the Message Format
- Viewing the Mail Window
- Changing Views
- Changing E-mail Options
- Changing Outlook´s Security Settings
- Chapter Eight Review
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Chapter Nine: Organizing and Finding Information
- Working with Outlook Data Files
- Finding Information
- Using the Advanced Find Feature
- Using Folders to Organize Information
- Creating a Folder
- Renaming, Copying, Moving, and Deleting a Folder
- Using and Creating Search Folders
- Modifying and Deleting Search Folders
- Selecting Multiple Items
- Flagging Items
- Dealing with Junk E-Mail
- Adding Names to the Junk Mail Sender's List
- Using Categories
- Creating a Rule by Example
- Creating a Rule with the Rule Wizard
- Managing Rules
- Using Grouped Views
- Filtering Information
- Color Coding E-mail Messages
- Sorting Information
- Adding Fields to a View
- Creating a Custom View
- Closing an Outlook Data File
- Chapter Nine Review
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Chapter Ten: Collaborating with Other Users
- Planning a Meeting
- Responding to a Meeting Request
- Checking Responses to a Meeting Request
- Creating and Working with Group Schedules
- Setting the Free/Busy Options and Publishing Your Calendar on the Internet
- Sharing Your Calendar and Other Folders
- Opening a Shared Calendar
- Giving Delegate Permissions
- Opening Shared Folders Automatically
- Taking a Vote
- Responding to and Tracking Votes
- Assigning a Task to Another User
- Sending a Status Report
- Working with Public Folders
- Adding a New Item to a Public Folder
- Replying to Items in a Public Discussion Folder
- Chapter Ten Review
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Chapter Eleven: Advanced Topics
- Customizing Outlook's Toolbar
- Using the Tools Together
- Sending Faxes
- Manually Archiving Information
- Retrieving Archived Items
- Using AutoArchive
- Importing Information
- Exporting Information
- Starting Outlook Automatically when Windows Starts
- Accessing Your Outlook E-mail on a Free E-mail Service
- Chapter Eleven Review
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